Almost all insurance companies employ third party glass claim administrators to handle auto glass claims.  Sometimes, these TPAs are financially affiliated with glass companies that are in the retail auto glass business. In fact, one of the largest of these TPAs has contracts with approximately 15 of the top 20 insurance companies.  The fox is guarding the henhouse!

We do a lot of conference-calling with glass claims.  Simply have your insured call us with their policy information, and we’ll initiate a three-way call with our customer and the appropriate glass claim center.  We’ll get them back on the road quickly and painlessly. With some insurance companies, we can even handle claims on-line. 

In North Carolina, policyholders have the right to choose their repair facility.  If Windshield Glass handles a glass claim, you can be assured that our mutual customer will be treated professionally, and receive the same warranties and reasonable & customary pricing as the national chains.  We even answer our phones with real live people!  And if you have a problem?  That’s when our service really kicks in.  Since 1961, Windshield Glass.  The wisest choice around.